Shipping
Shipping Policy
We ship worldwide to 100+ countries via DHL Express, FedEx and SF International. Most orders leave our Wuzhou workshop within 1–3 business days (ready-made pieces) or 3–5 weeks (custom pieces after design approval).
Shipping cost
- Free express shipping on orders over $500 USD.
- Orders under $500: a flat $25 USD express fee.
Delivery time
- United States: 3–6 business days
- United Kingdom / EU: 4–8 business days
- Australia / Middle East: 5–10 business days
- Rest of world: 6–12 business days
Every parcel is fully insured and tracked. You will receive a tracking number by email the moment your order ships. Customs duties and import taxes are the responsibility of the recipient.
Have a question? We reply within one business hour.
WhatsApp us or send an email — our bench jewelers answer directly, no call center.